Our signature Frescobol beach bats are a homage to ‘the tennis of the beach’ otherwise known as Frescobol. They are hand crafted by Brazilian marceneiros in Bahia to ensure impeccable quality, to bring you hours of play.
We are so confident in the quality of our Frescobol beach bats that we offer a five-year guarantee.
It is expected that your beach bats will age with regular use, however if they have not performed due to a manufacturing defect, Frescobol Carioca will repair or replace them.
What does the warranty cover?
The 5-year warranty covers repairs or replacements depending on the fault.
We'll repair the bats, should the grips peel off or come away from the bat so they are like new.
The bat(s) will be replaced if:
1. Any cracks or splits appear on the wood
2. The wood begins to splinter
3. The varnish shows signs of bubbling, cracking or splitting
How do I make a warranty claim?
You will need to get in touch with our customer care team at customerservice@frescobolcarioca.com
What information is required for a warranty claim?
You will need to provide the following information to submit a warranty claim:
1. The full name, address and email address the warranty is registered to
2. Clear images of the bat(s) showing the fault
3. A full description of the fault
Once the claim has been reviewed, the customer care team will be in touch and advise of next steps.
How do I care for my beach bats?
There are a few care tips that will help prolong the life of your frescobol bats:
1. Do not leave the bats in the water or sea for an extended period of time.
2. Dry the bats after use to prevent water from absorbing into the wood.
3. Do not leave the bats out in direct sunlight for a prolonged period of time, as this may cause discolouration of the hand grips over time.