WHAT DOES BREXIT MEAN FOR OUR CUSTOMERS?
At FRESCOBOL CARIOCA, we endeavour to ensure that our business runs smoothly at all times, from speedy production processes to the safe and efficient delivery of orders to our customers.
We ship from our warehouse based in Portugal.
For customers living within the Schengen Area, we will pay any duties and taxes on your shipment.
For customers living in the UK, the US and outside of the Schengen Area, we will pay any duties and taxes on your shipment.
For customers living outside of the above mentioned countries, duties and taxes will be charged.
WILL I BE CHARGED ANY EXTRA COSTS?
No, there will be no extra costs for customers owing to Brexit. All imports and duties fees will be paid by FRESCOBOL CARIOCA. Shipping fees will remain the same. Import charges may apply to customers living outside of the Schengen Area in keeping with local customs. Please see more detail here.
WILL THERE BE ANY CHARGES APPLIED TO MY RETURN?
Our returns policy remains the same, and we will continue to operate with free global returns within 30 days. Customers will be refunded the full RRP value as standard.