WHAT DOES BREXIT MEAN FOR OUR CUSTOMERS?
At FRESCOBOL CARIOCA, we are working to ensure that business runs as usual and that our customers continue to receive their parcels smoothly.
For customers living in the UK, the US and outside of the EU there will be no changes to our shipping service owing to Brexit.
For customers living in the EU, we are working hard to ensure that new documentation is provided with every order. However, there may be minor delays to delivery owing to an increased transit time in EU Customs.
WILL I BE CHARGED ANY EXTRA COSTS?
There will be no extra costs for customers owing to Brexit. All imports and duties fees will be paid by FRESCOBOL CARIOCA. Shipping fees will remain the same. Import charges may apply to customers living outside of the UK, EU and USA in keeping with local customs. Please see more details here.
WILL THERE BE ANY CHARGES APPLIED TO MY RETURN?
Our Returns policy remains the same, and we will continue to operate with Free Global Returns for 30 days. Customers will be refunded the full RRP value as standard.